Refunds

Due to the perishable nature of our products, we are unable to offer refunds or exchanges on any cake or baked goods once they have been dispatched.

However, if your order arrives damaged or incorrect, please contact us within 24 hours of delivery at [your email/contact info] with photos and your order number. We will do our best to resolve the issue promptly, which may include a replacement or partial refund, depending on the circumstances.